Categories: all aviation Building a Biplane bicycle gadgets misc motorcycle theater
Wed, 12 Oct 2016
Dear Cigna, or, A Phishing Vignette
PHONE: Ring-ring! St. Louis, MO calling!
MYSELF: Huh, who is calling me this early in the morning? [swipe to answer]
AGENT: Good morning Mr. Johnston this is mumble-mumble mumble-mumble calling. Could you please confirm your date of birth?
MYSELF: No.
PAUSE
AGENT: I'm sorry, could you please just confirm your date of birth?
MYSELF: No. Who are you? Why should I be telling you this?
AGENT: This is [name forgotten] with Cigna Sleep Medicine? I just need you to confirm your date of birth.
MYSELF: I'm not in the habit of giving out that kind of information to random people who call me. Give me some piece of information, some thing that only you and I could know. I have no idea who you are right now.
AGENT: Well Mr. Johnston, I just need to get you to confirm your date of birth, since I have some information for you from...
MYSELF: No, I have no idea who you are. I'm not going to tell you anything... Look, I'm going underground right now, you'll have to call me back. [HANGUP BUTTON] [OOPS PARKING GARAGE]
PHONE: Call ended.
Dear Cigna: you need to work on your contact procedures. This is the textbook definition of a phishing call, and you're never going to reach me with this approach.
Posted at 11:07 permanent link category: /misc
Categories: all aviation Building a Biplane bicycle gadgets misc motorcycle theater